We want you to be happy with Omnimix. If you're not satisfied, here's how refunds work.
Last updated: December 24, 2025💰 Refund at a Glance
7-day money-back guarantee on your first purchase. Request a refund within 7 days of your initial subscription and we'll process it, no questions asked.
First-time purchases
Request a refund within 7 days of your initial subscription purchase.
Accidental double charges
If you were charged twice for the same subscription period.
Technical issues preventing use
If a persistent bug made the service unusable during your billing period.
Billing errors
Incorrect charges or pricing discrepancies.
Subscription renewals
Automatic renewals are generally non-refundable. Cancel before renewal to avoid charges.
Heavy usage before request
If you've used a significant portion of your usage allocation before requesting.
Policy violations
Accounts terminated for abuse or Terms of Service violations.
Requests after 7 days
Refund requests submitted more than 7 days after the initial purchase.
To request a refund, please contact us with the following information:
Include in your request:
1. Your account email address
2. Payment receipt or transaction ID
3. Reason for the refund request
4. Date of purchase
We aim to process all refund requests within 3-5 business days. You'll receive an email confirmation once your refund has been processed.
Contact Us for RefundOnce approved, refunds typically appear in your account within 5-10 business days, depending on your payment method and bank. Credit card refunds may take longer than debit card refunds.